VOI Arenella Resort | Resort in Arenella
Resort in Ognina, Arenella
VOI Arenella Resort is located in a park on the southern coast of Sicily, alongside the beaches, close to Syracuse and the protected marine area of Plemmirio. VOI Arenella Resort offers sports activities and wellness center with spa facilities including massages and beauty treatments. Guests can choose from sports activities including archery in the summer months. There is also a fully equipped scuba-diving center on site with lessons available at an additional cost. There are daytime and evening entertainments included in the entertainment program at Resort Arenella. The resort also has French and German speakers staff. The property offers a number of children's clubs, each for a specific age range and with a range of dedicated activities and services. At VOI Arenella Resort guests will find a restaurant offering buffet breakfast, lunch as well as themed buffet dinner, which can be enjoyed on open-air terraces. Gluten-free options are also available. There is also a poolside pizzeria at the property.
VOI Arenella Resort is located in Arenella.
This 156 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Hot Tub, TV, Private Beach, and several others. This is a 4 star rated property and has over 284 reviews with the average score of 8.5 . Coming to Arenella and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.
You can check the reviews and description of this 156 Bedrooms Resort if you want to learn more about this place in Arenella. These details are authentic, as they are provided by our partner, booking.com.
This VOI Arenella Resort in Arenella is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “VOI Arenella Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.
Amenities
Facility Overview
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Coffee house on site
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Kid-friendly buffet
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Bar
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Special diet meals (on request)
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Snack bar
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Restaurant
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Kids' meals
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Wine/Champagne
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Electric vehicle charging station
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Private Parking
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Free parking
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Accessible parking
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Parking
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Parking on site
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Toilet with grab rails
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Wheelchair accessible
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Raised toilet
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Walking tours
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Fitness classes
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Sauna
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Themed dinners
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Open-air bath
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Cycling
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Spa lounge/Relaxation area
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Aerobics
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Spa and wellness center
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Kids' club
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Body treatments
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Bike tours
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Tour or class about local culture
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Massage
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Stand-up comedy
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Tennis court
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Playground
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Fitness center
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Game room
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Steam room
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Spa/Wellness packages
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Hiking
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Spa facilities
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Evening entertainment
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Hot tub/Jacuzzi
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Entertainment staff
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Live music/Performance
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Beauty services
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Fitness
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Tennis equipment
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Facial treatments
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Ping-pong
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Private beach area
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Beach
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Outdoor play equipment for kids
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Board games/Puzzles
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Facilities for disabled guests
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Elevator
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Air conditioning
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Heating
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Designated smoking area
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Non-smoking rooms
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Wifi in all areas
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Safe
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Smoke-free property
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Chapel/Shrine
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Family rooms
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Airport shuttle
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Tour desk
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ATM on site
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Packed lunches
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Shuttle service (additional charge)
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Shuttle service
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Shared lounge/TV area
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Laundry
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Hair/Beauty salon
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Car rental
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Fax/Photocopying
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Business center
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Strollers
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Meeting/Banquet facilities
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24-hour front desk
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Airport shuttle (additional charge)
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Baggage storage
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Daily housekeeping
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Babysitting/Child services
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Invoice provided
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Internet
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Wifi
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Free Wifi
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Garden
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Terrace
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Outdoor pool
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Outdoor furniture
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Sun deck
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Outdoor pool (year-round)
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Security alarm
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Fire extinguishers
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Smoke alarms
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24-hour security
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Key card access
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Guest accommodation disinfected between stays
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Use of cleaning chemicals that are effective against coronavirus
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Property cleaned by professional cleaning companies
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All plates, cutlery, glasses, and other tableware sanitized
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Physical distancing in dining areas
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First aid kits available
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Access to healthcare professionals
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Staff follow all safety protocols as directed by local authorities
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Hand sanitizer in guest accommodation and common areas
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Contactless check-in/out
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Cashless payment available
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Pool bar
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Swimming pool toys
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Shallow end
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Swimming pool
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Beach umbrellas
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Beach chairs/Loungers
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Airport drop-off
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Airport pickup
Policies
The resort fee is a club card which includes access to the sport facilities, entertainment activities, beach service with parasols and sun loungers (upon availability), the club card is mandatory from 30/05 to 27/09 included, at a cost of € 7,00 per person, per day for adults and children above 3 years old, in other periods soft entertainment, this fee is not payable for children under 3 years, payment of total booking is required on arrival, please note that access to the wellness and fitness centers is available on request and at an additional cost, the poolside pizzeria requires reservation, when booking a half board or full board option, drinks are included at the main buffet restaurant, children aged 12 and under are not allowed in the wellness center.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Superior Triple Room
Room Type:
Triple
Room Size:
34 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomBody soap, Private bathroom, Toilet, Toilet paper, Shampoo, Bathrobe, Bidet, Towels, Hairdryer, Free toiletries, ShowerGeneralPrivate entrance, Air conditioning, Safety deposit box, Smoke Alarm, Tile/Marble floor, Key card accessMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsPatio, Terrace, Outdoor furniture, BalconyLiving AreaDesk, Seating areaViewView, Garden viewKitchenElectric kettleBedroomWardrobe or closet, Linens, CribsRoom amenitiesDrying rack for clothing, Clothes rack, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodation |
|
Premium Double Room
Room Type:
Double
Room Size:
23 m2
|
Food & DrinkMinibarBathroomBody soap, Private bathroom, Toilet, Toilet paper, Shampoo, Bidet, Towels, Hairdryer, Free toiletries, ShowerGeneralPrivate entrance, Air conditioning, Safety deposit box, Smoke Alarm, Tile/Marble floor, Key card accessMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsPatio, Terrace, Outdoor furniture, BalconyLiving AreaDeskViewView, Garden viewBedroomWardrobe or closet, Linens, CribsRoom amenitiesDrying rack for clothing, Clothes rack, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodation |
|
Superior Triple Room
Room Type:
Triple
Room Size:
34 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomBody soap, Private bathroom, Toilet, Toilet paper, Shampoo, Bathrobe, Bidet, Towels, Hairdryer, Free toiletries, ShowerGeneralPrivate entrance, Air conditioning, Safety deposit box, Smoke Alarm, Tile/Marble floor, Key card accessMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsPatio, Terrace, Outdoor furniture, BalconyLiving AreaDesk, Seating areaViewView, Garden viewKitchenElectric kettleBedroomWardrobe or closet, Linens, CribsRoom amenitiesDrying rack for clothing, Clothes rack, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodation |
|
Superior Junior Suite
Room Type:
Suite
Room Size:
40 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomBody soap, Private bathroom, Toilet, Toilet paper, Shampoo, Bathrobe, Bidet, Towels, Hairdryer, Free toiletries, ShowerGeneralPrivate entrance, Air conditioning, Safety deposit box, Smoke Alarm, Tile/Marble floor, Key card accessMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsPatio, Terrace, Outdoor furniture, BalconyLiving AreaDesk, Seating areaViewView, Garden viewKitchenElectric kettleBedroomWardrobe or closet, Linens, CribsRoom amenitiesDrying rack for clothing, Clothes rack, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodation |
|
Junior Suite with children
Room Type:
Suite
Room Size:
40 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomBody soap, Private bathroom, Toilet, Toilet paper, Shampoo, Bathrobe, Bidet, Towels, Hairdryer, Free toiletries, ShowerGeneralPrivate entrance, Air conditioning, Safety deposit box, Smoke Alarm, Tile/Marble floor, Key card accessMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsPatio, Terrace, Outdoor furniture, BalconyLiving AreaDesk, Seating areaViewView, Garden viewKitchenElectric kettleBedroomWardrobe or closet, Linens, CribsRoom amenitiesDrying rack for clothing, Clothes rack, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodation |
|
Comfort Double Room
Room Type:
Double
Room Size:
23 m2
|
Food & DrinkMinibarBathroomBody soap, Private bathroom, Toilet, Toilet paper, Shampoo, Bidet, Towels, Hairdryer, Free toiletries, ShowerGeneralPrivate entrance, Air conditioning, Safety deposit box, Smoke Alarm, Tile/Marble floor, Key card accessMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsPatio, Terrace, Outdoor furniture, BalconyLiving AreaDeskViewView, Garden viewBedroomWardrobe or closet, Linens, CribsRoom amenitiesDrying rack for clothing, Clothes rack, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodation |
|
Comfort Double Single Use
Room Type:
Single
Room Size:
23 m2
|
Food & DrinkMinibarBathroomBody soap, Private bathroom, Toilet, Toilet paper, Shampoo, Bidet, Towels, Hairdryer, Free toiletries, ShowerGeneralPrivate entrance, Air conditioning, Safety deposit box, Smoke Alarm, Tile/Marble floor, Key card accessMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsPatio, Terrace, Outdoor furniture, BalconyLiving AreaDeskViewView, Garden viewBedroomWardrobe or closet, Linens, CribsRoom amenitiesDrying rack for clothing, Clothes rack, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodation |
|
Family Comfort Room (4 Adults)
Room Type:
Family
Room Size:
34 m2
|
Food & DrinkMinibarBathroomBody soap, Private bathroom, Toilet, Toilet paper, Shampoo, Bidet, Towels, Hairdryer, Free toiletries, ShowerGeneralPrivate entrance, Air conditioning, Safety deposit box, Smoke Alarm, Tile/Marble floor, Key card accessMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsPatio, Terrace, Outdoor furniture, BalconyLiving AreaDesk, Seating areaViewView, Garden viewBedroomWardrobe or closet, Linens, CribsRoom amenitiesDrying rack for clothing, Clothes rack, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodation |
|
Family Comfort Room (3 Adults)
Room Type:
Family
Room Size:
34 m2
|
Food & DrinkMinibarBathroomBody soap, Private bathroom, Toilet, Toilet paper, Shampoo, Bidet, Towels, Hairdryer, Free toiletries, ShowerGeneralPrivate entrance, Air conditioning, Safety deposit box, Smoke Alarm, Tile/Marble floor, Key card accessMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsPatio, Terrace, Outdoor furniture, BalconyLiving AreaDesk, Seating areaViewView, Garden viewBedroomWardrobe or closet, Linens, CribsRoom amenitiesDrying rack for clothing, Clothes rack, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodation |
|
Family Comfort Room (3 adults + 1 child)
Room Type:
Family
Room Size:
34 m2
|
Food & DrinkMinibarBathroomBody soap, Private bathroom, Toilet, Toilet paper, Shampoo, Bidet, Towels, Hairdryer, Free toiletries, ShowerGeneralPrivate entrance, Air conditioning, Safety deposit box, Smoke Alarm, Tile/Marble floor, Key card accessMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsPatio, Terrace, Outdoor furniture, BalconyLiving AreaDesk, Seating areaViewView, Garden viewBedroomWardrobe or closet, Linens, CribsRoom amenitiesDrying rack for clothing, Clothes rack, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodation |
|
Family Comfort Room (2 Adults + 2 Children)
Room Type:
Family
Room Size:
34 m2
|
Food & DrinkMinibarBathroomBody soap, Private bathroom, Toilet, Toilet paper, Shampoo, Bidet, Towels, Hairdryer, Free toiletries, ShowerGeneralPrivate entrance, Air conditioning, Safety deposit box, Smoke Alarm, Tile/Marble floor, Key card accessMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsPatio, Terrace, Outdoor furniture, BalconyLiving AreaDesk, Seating areaViewView, Garden viewBedroomWardrobe or closet, Linens, CribsRoom amenitiesDrying rack for clothing, Clothes rack, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodation |
|
Comfort - Triple Room (3 adults)
Room Type:
Triple
Room Size:
28 m2
|
Food & DrinkMinibarBathroomBody soap, Private bathroom, Toilet, Toilet paper, Shampoo, Bidet, Towels, Hairdryer, Free toiletries, ShowerGeneralPrivate entrance, Air conditioning, Safety deposit box, Smoke Alarm, Tile/Marble floor, Key card accessMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsPatio, Terrace, Outdoor furniture, BalconyLiving AreaDeskViewView, Garden viewBedroomWardrobe or closet, Linens, CribsRoom amenitiesDrying rack for clothing, Clothes rack, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodation |
|
Comfort Triple Room (2 Adults +1 Child)
Room Type:
Triple
Room Size:
28 m2
|
Food & DrinkMinibarBathroomBody soap, Private bathroom, Toilet, Toilet paper, Shampoo, Bidet, Towels, Hairdryer, Free toiletries, ShowerGeneralPrivate entrance, Air conditioning, Safety deposit box, Smoke Alarm, Tile/Marble floor, Key card accessMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsPatio, Terrace, Outdoor furniture, BalconyLiving AreaDeskViewView, Garden viewBedroomWardrobe or closet, Linens, CribsRoom amenitiesDrying rack for clothing, Clothes rack, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodation |
|
Comfort Quadruple Room (4 Adults)
Room Type:
Quad
Room Size:
34 m2
|
Food & DrinkMinibarBathroomBody soap, Private bathroom, Toilet, Toilet paper, Shampoo, Bidet, Towels, Hairdryer, Free toiletries, ShowerGeneralPrivate entrance, Air conditioning, Safety deposit box, Smoke Alarm, Tile/Marble floor, Key card accessMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsPatio, Terrace, Outdoor furniture, BalconyLiving AreaDesk, Seating areaViewView, Garden viewBedroomWardrobe or closet, Linens, CribsRoom amenitiesDrying rack for clothing, Clothes rack, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodation |
|
Comfort Quadruple Room (2 Adults + 2 Children)
Room Type:
Quad
Room Size:
34 m2
|
Food & DrinkMinibarBathroomBody soap, Private bathroom, Toilet, Toilet paper, Shampoo, Bidet, Towels, Hairdryer, Free toiletries, ShowerGeneralPrivate entrance, Air conditioning, Safety deposit box, Smoke Alarm, Tile/Marble floor, Key card accessMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsPatio, Terrace, Outdoor furniture, BalconyLiving AreaDesk, Seating areaViewView, Garden viewBedroomWardrobe or closet, Linens, CribsRoom amenitiesDrying rack for clothing, Clothes rack, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodation |
|
Superior Double Room
Room Type:
Double
Room Size:
28 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomBody soap, Private bathroom, Toilet, Toilet paper, Shampoo, Bathrobe, Bidet, Towels, Hairdryer, Free toiletries, ShowerGeneralPrivate entrance, Air conditioning, Safety deposit box, Smoke Alarm, Tile/Marble floor, Key card accessMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsPatio, Terrace, Outdoor furniture, BalconyLiving AreaDesk, Seating areaViewView, Garden viewKitchenElectric kettleBedroomWardrobe or closet, Linens, CribsRoom amenitiesDrying rack for clothing, Clothes rack, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodation |
|
Premium Quadruple Room
Room Type:
Quad
Room Size:
23 m2
|
Food & DrinkMinibarBathroomBody soap, Private bathroom, Toilet, Toilet paper, Shampoo, Bidet, Towels, Hairdryer, Free toiletries, ShowerGeneralPrivate entrance, Air conditioning, Safety deposit box, Smoke Alarm, Tile/Marble floor, Key card accessMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsPatio, Terrace, Outdoor furniture, BalconyLiving AreaDeskViewView, Garden viewBedroomWardrobe or closet, Linens, CribsRoom amenitiesDrying rack for clothing, Clothes rack, Socket near the bedPool and SpaPool towels |
|
Premium Quadruple Room
Room Type:
Quad
Room Size:
23 m2
|
Food & DrinkMinibarBathroomBody soap, Private bathroom, Toilet, Toilet paper, Shampoo, Bidet, Towels, Hairdryer, Free toiletries, ShowerGeneralPrivate entrance, Air conditioning, Safety deposit box, Smoke Alarm, Tile/Marble floor, Key card accessMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsPatio, Terrace, Outdoor furniture, BalconyLiving AreaDeskViewView, Garden viewBedroomWardrobe or closet, Linens, CribsRoom amenitiesDrying rack for clothing, Clothes rack, Socket near the bedPool and SpaPool towels |
|
Premium Quadruple Room
Room Type:
Quad
Room Size:
34 m2
|
Food & DrinkMinibarBathroomBody soap, Private bathroom, Toilet, Toilet paper, Shampoo, Bidet, Towels, Hairdryer, Free toiletries, ShowerGeneralPrivate entrance, Air conditioning, Safety deposit box, Smoke Alarm, Tile/Marble floor, Key card accessMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsPatio, Terrace, Outdoor furniture, BalconyLiving AreaDeskViewView, Garden viewBedroomWardrobe or closet, Linens, CribsRoom amenitiesDrying rack for clothing, Clothes rack, Socket near the bedPool and SpaPool towels |
|
Premium Quadruple Room
Room Type:
Quad
Room Size:
34 m2
|
Food & DrinkMinibarBathroomBody soap, Private bathroom, Toilet, Toilet paper, Shampoo, Bidet, Towels, Hairdryer, Free toiletries, ShowerGeneralPrivate entrance, Air conditioning, Safety deposit box, Smoke Alarm, Tile/Marble floor, Key card accessMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsPatio, Terrace, Outdoor furniture, BalconyLiving AreaDeskViewView, Garden viewBedroomWardrobe or closet, Linens, CribsRoom amenitiesDrying rack for clothing, Clothes rack, Socket near the bedPool and SpaPool towels |
|
Premium Quadruple Room
Room Type:
Quad
Room Size:
34 m2
|
Food & DrinkMinibarBathroomBody soap, Private bathroom, Toilet, Toilet paper, Shampoo, Bidet, Towels, Hairdryer, Free toiletries, ShowerGeneralPrivate entrance, Air conditioning, Safety deposit box, Smoke Alarm, Tile/Marble floor, Key card accessMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsPatio, Terrace, Outdoor furniture, BalconyLiving AreaDeskViewView, Garden viewBedroomWardrobe or closet, Linens, CribsRoom amenitiesDrying rack for clothing, Clothes rack, Socket near the bedPool and SpaPool towels |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for VOI Arenella Resort starts counting from 4:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this VOI Arenella Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the VOI Arenella Resort starts from $249 per night with includes Sports/Activities, Air Conditioner, Parking, Oceanfront, Transportation/Shuttle, Wellness Facilities, Restaurant, Internet, Laundry, View, Balcony/Terrace, Security/Safety, EV Charge Station, Spa, Hot Tub, TV, Private Beach, Bar, Breakfast, Pool, Wheelchair Accessible, Guest Services, Heating, Ocean View, Entertainment, Accessibility, Child Friendly, Designated Smoking Area, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the VOI Arenella Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the VOI Arenella Resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
